Shipping and Returns
SHIPPING
All Domestic Parcels are shipped using Australia Post as the courier.
Keep in mind Mia Ghirardi operates a made to order model meaning once your order is placed, is when the production of your piece begins. Production Times are 3-4 weeks depending on current demand. Once your order has been sewn and packed, it will then be dispatched.
Domestic - Australia
Standard Shipping Australia has a delivery time frame of 2-6 business days from the date of dispatch
Express Shipping Australia has a delivery time frame of 1-3 business days from the date of dispatch
Local Pick Up is available for those located in Dunsborough Western Australia
International
Standard International Shipping has a delivery time frame of 5-10 business days from the date of dispatch
Express International Shipping has a delivery time frame of 4-8 business days from the date of dispatch.
All orders that require freight will be emailed tracking information once the parcel has been dispatched.
RETURNS
Mia Ghirardi values quality construction and timeless design. We hope this translates to your pieces, however, if this is not the case and you are unsatisfied with your order, please contact mia@miaghirardi.com so we can resolve any issues you may have. Due to being a small business that uses a made to order model, we do not offer refunds for change of mind or incorrect sizing currently.
If you are unsure of your size please let us know and we can offer further advice to help you.
As each piece is sewn in house, quality control is prioritised to ensure longevity of your garment. If you believe your piece is faulty please contact mia@miaghirardi.com with the following details:
Order Number
Photograph of fault
Reason for concern
Thank you for your understanding